This Privacy Policy explains how SpinPolo, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand how your information is handled.

What We Collect and Why

When you create an account with us, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable regulations. During transaction processing, we may also collect billing information and records of your financial activity on the platform. We do not collect more data than is reasonably required to operate your account and fulfil our legal responsibilities.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device identifiers, and interaction data. We use this information to maintain the security and stability of the platform, detect unusual activity, and ensure the service functions correctly for you. Cookies are used to keep your session active and remember your preferences; you can manage cookie settings through your browser at any time, though disabling certain cookies may affect how the platform performs.

How We Protect and Share Your Data

Your personal data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only members of our team who genuinely need access to your data in order to carry out their role are permitted to view it. We take reasonable technical and organisational steps to guard against unauthorised access, loss, or misuse of your information.

There are limited circumstances in which we share your data with external parties. We may pass relevant information to payment processors in order to complete your transactions, to identity verification services as part of our know-your-customer checks, and to regulatory or law enforcement authorities where we are legally required to do so. We do not sell your personal data to third parties, and any external parties we work with are required to handle your information responsibly and in line with applicable data protection standards.

As a player based in the UK, you have the right to request access to the personal data we hold about you, ask us to correct inaccurate information, or request that your account data be removed, subject to any legal retention obligations we must fulfil. If you wish to exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to your request within a reasonable timeframe.

We retain your personal data for as long as your account remains active and for a period thereafter as required by our regulatory obligations. Following account closure or a period of inactivity, data that is no longer needed for legal or compliance purposes will be securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you through our web platform or by email before those changes take effect. Continued use of the platform after any update constitutes your acknowledgement of the revised policy. If you have questions about how your data is handled, please reach out to our support team.